West Herts Gas Heating & Plumbing A friendly family run business 

Important message relating to Covid -19 

Dear Valued Customer, 
As you would expect, the health and safety of our valued customers and ourselves is our highest priority. As a result, we are closely monitoring and following Government advice in the wake of the Covid-19 outbreak. 
We would like to share with you some of the procedures we have put in place to safeguard our staff and customers: 
• We are wearing new gloves before entering your home to start every job, and a respirator to protect us and our customers 
• We are regularly washing our hands with hot water and soap 
• We have tissues, hand sanitisers and bins kept in our van. 
• Immediately after leaving a job our hands are either washed or sanitised. 
• We will be refraining from shaking hands with customers for the time being, and to avoid close contact. 
• We will be asking all customers to ensure they keep their distance from us whilst we are working in their homes, ideally staying in another room. 
• We ask all our customers and landlords to advise us if anyone has symptoms or has had symptoms of Covid-19 before we attend to carry out essential repairs & maintenance. 
However even with these safeguards in place it is still unknown how this will affect us going forward so as of Monday 23rd March we will only be carrying out urgent and essential work until further notice. 
As we have been classified as key workers, we hope to be able to continue to provide this urgent service throughout the coming weeks if it’s safe to do so. 
We also understand that despite these precautions, you may be unable or unwilling to allow us to visit your homes in the near future. If this is the case, I would like to advise you that we will still be available for advice by phone or email 
07596899429 or westhertsgas@gmail.com. 
Thanks for your understanding & stay safe. 
Mark Gore @ West Herts Gas 
We are a small friendly, family run heating company based in Hemel Hempstead, Hertfordshire. Fully Gas Safe registered & insured with over 20 years’ experience. We undertake gas, heating & plumbing repairs & installations to the highest standards in terms of both safety and workmanship.  
And we have a female plumber in the team! 
Based in Hemel Hempstead, covering Berkhamsted, Tring, Kings Langley and surrounding areas. 
Full Public Liability Insurance 
Opening Hours: 
8am – 5pm 
Emergency Call out: 

Boilers, Service And Maintenance  

Boiler Installation  

General Plumbing, Heating, Hot Water Repairs  


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